Julian

US Domestic Shipping (USA)
In-Stock Guarantee: All products are stocked in the U.S. and ship directly from one of our warehouses in New Jersey, Los Angeles, or Houston.

Processing Time: Orders are processed and shipped within 24 hours.

Free Standard Shipping: All U.S. orders include free shipping via USPS, with delivery in 4–6 business days.

Faster Shipping Options:

FedEx: 3–5 business days — $9 additional charge.

UPS or DHL: 3–5 business days — $19 additional charge.

We always ship from the nearest warehouse based on your delivery location to ensure faster service.

All packages are shipped with secure, discreet, and privacy-protecting packaging.

🌍 International Shipping
We offer free international shipping to select destinations, including the UK, European countries, and parts of Asia.

Delivery time: Typically 7–12 business days with standard shipping.

Tracking details will be provided upon shipment.

💬 Need Help?
If you have any questions or would like to request a specific shipping method, feel free to contact us at:
📧 info@usdildo.com

We’re here to help and ensure you receive your order quickly, safely, and discreetly.

At GDILDO, your satisfaction is our top priority. We proudly offer a 90-day worry-free return guarantee to ensure you shop with confidence.

✅ Eligibility for Return
To be eligible for a return, the following conditions must be met:

The item must be unused, unopened, and in the original packaging.

The return request must be made within 90 days of the delivery date.

Due to the personal nature of our products, used items cannot be returned for hygiene reasons.

🔄 Exchanges
We offer free exchanges for items that are defective, damaged during shipping, or incorrect.

If you received the wrong product, please contact us immediately, and we’ll make it right at no extra cost.

💸 Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed and automatically applied to your original payment method within 5–7 business days.

🚚 Return Shipping
If the return is due to our error (defective or wrong item), we’ll cover the return shipping costs.

For other reasons, customers are responsible for return shipping fees.

📩 How to Request a Return
To initiate a return or exchange, please email us at:
info@usdildo.com
Include your order number, reason for return, and any relevant photos if applicable.

Need help? We’re here to make it right — fast, private, and hassle-free.

🔐 Accepted Payment Methods

We support a wide range of secure and convenient payment options:

• Credit Cards – VISA, MasterCard, American Express, Discover, JCB, Diners Club, UnionPay, Elo
• Debit Cards
• PayPal
• Apple Pay
• Google Pay

Note: GDILDO.com reserves the right to adjust available payment methods based on risk assessment, regional availability, or order value.

If you have questions regarding payment, feel free to reach out to us at info@gdildo.com.

❗ Payment Failed? Here's Why It Might Happen

If your payment did not go through, it may be due to one of the following reasons:

1. Card Declined
   Your card may be expired, have insufficient funds, or be temporarily blocked.
2. Incorrect Payment Details
   Double-check your card number, expiration date, billing address, and CVV code.
3. 3D Secure Verification Required
   Some cards require OTP (One-Time Password) authentication. If this step isn’t completed, your transaction will fail.
4. Transaction Limits or Restrictions
   Your card may have daily or per-transaction spending limits. Please contact your bank to verify.
5. Bank or Processor Issues
   Technical errors from your bank or the payment processor (e.g., Stripe) may cause payment to fail. Try again later or use a different payment method.
6. International Transactions Blocked
   If your card isn’t authorized for international use, the payment may be declined. Contact your bank to enable international purchases.

🛠️ Still Need Help?

We’re here to assist you. Contact our support team anytime at info@gdildo.com — we’ll be happy to help resolve your issue.