At GDILDO, your satisfaction is our top priority. We proudly offer a 90-day worry-free return guarantee to ensure you shop with confidence.
✅ Eligibility for Return
To be eligible for a return, the following conditions must be met:
The item must be unused, unopened, and in the original packaging.
The return request must be made within 90 days of the delivery date.
Due to the personal nature of our products, used items cannot be returned for hygiene reasons.
🔄 Exchanges
We offer free exchanges for items that are defective, damaged during shipping, or incorrect.
If you received the wrong product, please contact us immediately, and we’ll make it right at no extra cost.
💸 Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed and automatically applied to your original payment method within 5–7 business days.
🚚 Return Shipping
If the return is due to our error (defective or wrong item), we’ll cover the return shipping costs.
For other reasons, customers are responsible for return shipping fees.
📩 How to Request a Return
To initiate a return or exchange, please email us at:
info@usdildo.com
Include your order number, reason for return, and any relevant photos if applicable.
Need help? We’re here to make it right — fast, private, and hassle-free.